Refund policy

You have 30 days after delivery to request a return. This includes BADLAP tees, hats and other made-to-order merchandise.

What can be returned

Items must be unused and unwashed, with original tags, packaging and included parts. Trying on clothing indoors is fine. Skis must be unmounted; bike parts must be uninstalled. Keep your order confirmation or other proof of purchase.

Start a return

Email support@badlap.com with your order number, the item and the reason for your return. We will send return instructions and the correct destination. Please wait for those instructions before shipping anything back; different items may go to different locations.

For a change of mind or a size change, you pay return shipping. Original shipping charges are not refundable. We do not charge a restocking fee.

Damaged, defective or incorrect items

Contact us promptly with your order number and photos of the issue, if available. We will arrange the appropriate return, replacement or refund and cover necessary return shipping for items that arrived damaged, defective or incorrect. Your rights for faulty goods are not limited by the change-of-mind return window.

Refunds and exchanges

After we receive and inspect your return, we will email you about the refund. Approved refunds go back to the original payment method. Your bank or payment provider determines when the credit appears.

For a different size or item, request a return and place a new order once availability is confirmed. An exchange is subject to availability.

Changes and cancellations

Email us as soon as possible if you need to change or cancel an order. We will confirm whether it can still be changed. Production or shipment may already have started.